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Terms & Conditions

At Nekochan Enterprises Inc. we want to make your shopping experience is easy and painless - you'll find that we go out of our way to meet your needs.  Our goal is to provide our customers with the quality and service they deserve.

Privacy Policy
Nekochan Enterprises Inc. values our customer’s privacy and have taken steps to protect their personal information.  Go to Nekochan Enterprises Inc. Privacy Policy.

Collection of Information for Third-Party Sites and Sponsors
Nekochan Enterprises Inc. does not allow third-party companies or sponsors to solicit or advertise to our users. Any communication will come from Nekochan Enterprises Inc. directly and you will always have an opt-out option with every communication.

Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Financial Information
Your financial information is not stored by Nekochan Enterprises Inc. and is only stored by our financial institution for the purpose of processing payments for online orders. That information is safeguarded with extremely high, bank-level security and it will never be used for any other purposes.

Online Return Policy
If you are not satisfied with the product you receive please contact our Customer Service Department within 30 days of purchase date.  EMAIL customerservice@nekochan.ca or CALL TOLL FREE 1-866-699-6356 (NEKO).

Contact Us
If you have any questions please contact us:

EMAIL:     customerservice@nekochan.ca
CALL TOLL FREE:   1-866-699-6356 (NEKO)

Customer Service
Nekochan Enterprises Inc.
202-15388 24th Ave, Surrey BC
Canada V4A 2J2